Tangerine Bank Phone Numbers and Emails

Toll-Free Number:

  • (888) 826-4374
    Tangerine Credit Card Services
Send Message

Customer Service:

  • (877) 505-3240
    Client Response Group
  • (877) 464-5565
    If you are already have Tangerine Mortgage
  • (877) 464-5678
    Investment Funds/ Service in English
  • (888) 600-6161
    Investment Funds/ Service in French
  • (888) 723-3304
    Reset login/ Service in English and French
  • (800) 568-2190
    Targerine Mortgage / Service in English
  • (866) 568-2190
    Targerine Mortgage / Service in French
  • (844) 826-4374
    Targerine Mortgage/ Service in French
  • +1 416 756 2424
    Service in English
  • +1 416 758 3139
    Tangerine Credit Card Services / Calling from outside Canada
  • +1 416 758 5600
    Targerine Mortgage/ Service in English and French

Accessibility:

  • (888) 728-2603
    Service in English

Complaints/ Feedback:

  • (866) 677-0547
    Office of the Ombudsman
  • +1 416 497 4833
    Office of the Ombudsman

Tangerine Bank Emails:

Complaints/ Feedback
Office of the Ombudsman
Customer Service
Client Response Group, Requests for confidential information
General Info
Legal
Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

Tangerine Bank Website:

Tangerine Bank Help Center:

Corporate Office Address:

Tangerine
3389 Steeles Avenue East
Toronto, Ontario M2H 0A1
Canada

Other Info (opening hours):

Working hours:

Everyday Banking - 24 hours a day, 7 days a week

Mortgage - Monday to Friday, 10:00 am to 8:00 pm ET. Closed on holidays.

Investment Funds - Monday to Friday, 8:00 am to 8:00 pm ET.Closed on holidays.

Accessibility - 9:00 am – 9:00 pm ET, 7 days a week


More contact details

Fax:

+1 (416) 497-8908

Tangerine Bank Customer Service Reviews

1.2 / 5
Bad
Geoffrey B Jnd
Debit card won't work outside of Canada
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

2 years in a row I have tried to use their debit card to access money overseas and it works once and then the pin won't work. When you call you are guaranteed to be on hold for 30 minutes plus while they tell you they are the winner of the J D Power award for customer service.

More like J D Powerless and other banks must be terrible. If you are in the unfortunate position like they have left me in make sure to use the collect number rather than the 1-800 number.

If they incur some cost like I have maybe they will actually pay attention to customer service. Terrible customer service!

Read full review
Rose M Idq
UNable to reach by phone (long hold times), can't get results on line, despite constant reminders while on hold "that you can do ALMOST all your transactions on line!!!
stars-rating stars-rating stars-rating stars-rating stars-rating
2.1

I have already sent a full account of my problems with Tangerine.
Poor customer service! unable to speak to anyone who can help with issues not covered on line, even though the massage is repeated ad nauseum while on hold.

Three days of trying to get answers about 2 questionable items on my credit card! Don't even try the Chat box, robots can't deal with questions.

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Summary of Tangerine Bank Customer Service Calls

40 TOTAL
CALLS
03:02 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tangerine Bank?

Account Question:

  • “Close my account”
  • “I can't login my account”
  • “To close my account”

Cards Question:

  • “My card is not working”
  • “My card it expire”
  • “Lost card”

Request for Information Question:

  • “Need confirmation from them asapgeraldinehalcro920gai.c.”
  • “Can't remember my PIN”
  • “Confirming identity”

Payments and Charges Question:

  • “Deposit”
  • “My *** debit card never works. 3rd card in a month”

Activation/ Cancellation Question:

  • “Cancel transaction”

Product/ Service Question:

  • “Could not make ATM withdrawal said to contact you.”

Other Question:

  • “Payement”
  • “I need to convert my RSP to RIF”
  • “I have changed my name”

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